To apply please submit resume, attention:
Emily Miller at

Colorado ENT & Allergy is the premier (and largest) ENT practice in the state of Colorado, we are dedicated to providing the most exceptional ear, nose, throat, and allergy care to our patients. To accomplish this goal, we continuously promote advancements in clinical practice and the utilization of state-of-the-art technology which benefits both our patients and employees.

This position is primarily responsible for assisting physicians with daily patient care, includes rooming patients, data entry into EMR, cleaning instruments, and coordinating patient care with other departments within Colorado ENT & Allergy.

Active status is required for RMA or CCMA.

The ideal candidate will:

• Be a self-starter and an outstanding team player.
• Enjoy working in a fast-paced work environment.
• Have exceptional time management and communication skills.
• Be seeking a long-term role with a dynamic team.
• Possess at least 2-3 years of relevant work experience providing patient care.
• Attention to detail skills.

Pay Range: $18.00-$23.00

We also offer the following competitive benefits package:

• Health Insurance
• Dental Insurance
• Paid time off
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability
• Flexible Spending Account
• Employee Assistance Program
• 401(k)

To apply please submit resume, attention:
Sally Fitzhenry at

Our physicians and staff at Colorado ENT & Allergy are widely regarded as the best in the fields of ENT, Allergy, Asthma, Immunology, and Audiology. We have been taking care of patients in Southern Colorado since 1995. Credentialed with all three hospital systems in the greater Colorado Springs region. Colorado ENT & Allergy is your leader in the latest technology and clinical research. Colorado ENT & Allergy is known throughout Colorado as trusted experts who deliver highly skilled compassionate care.

Job Summary

The Referral Coordinator will be primarily responsible for the tracking of outstanding patient referrals and follow up calls to patients to secure an appointment, the maintaining of referral folders including archiving, entry into patient accounts, and providing direct communication with referring provider offices on status on pending referral requests. This position is also a direct phone support team member to the general scheduling team aiding general phone scheduling during high peak calling times.

Primary Responsibilities:

• Monitors referral folders.
• Ensures that outside referrals have needed authorization numbers, CPT specifics, dates of service and number of visits if applicable.
• Communicates directly with referring physicians’ offices to advise if unable to schedule, declined to schedule.
• Responsible for all incoming calls and/or faxes from referring physician offices with inquiries on patient appointment status.
• Communicates directly to Medical Records department if patient notes, consult letters are requested from referring physician’s office.
• Creates patient appointments following all scheduling, demographic and provider protocols.
• Confirms Patient Portal set up and provides instruction if needed.
• Directs patients to our website for new patient forms, prep sheets and general patient education.
• Provides support to general scheduling team when needed including answering of incoming calls, general scheduling and transferring of calls via our multi line phone system.
• Complies with all regulatory requirements such as OSHA, HIPAA, Compliance and other requirements that may be mandated.

Requirements

• One-year certificate from college or technical school; or 1 year of related experience and/or training; or equivalent combination of education and experience.
• Ability to provide excellent customer service.
• Ability to commit to established work schedule and being punctual.
• Strong professional, interpersonal and relationship building skills.
• Strong problem solving and time management skills.
• Strong oral and written skills.
• Demonstrated ability to be adaptable and dependable.

Work Environment:

This position will be performed on site in a medical office setting.

Benefits

• Health Insurance
• Dental Insurance
• Paid time off
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability
• Flexible Spending Account
• Employee Assistance Program
• 401(k)

Pay Range: $17.50 – $22.00/hr

Colorado ENT & Allergy is an Equal Opportunity Employer